FAQ

Silverwing Armoury

FAQ

Do you do custom and/or personalised orders?

ABSOLUTELY! Please contact me with your ideas and I will work with you. A few things to note:

  • DO contact me ahead of time to discuss your idea. There will be an additional fee for any custom work. The fee will vary depending on the complexity of the idea and the quantities you'd like printed.
  • You will be provided with an electronic PDF proof for your approval prior to anything being printed.
  • You will have the opportunity to request some final minor tweaks to the design once you've reviewed the proof. Any major edits that will take me over 1/2 hour will incur an additional fee to be determined.
  • Depending on current order volumes, there might be a wait time for your custom request. I am only one person! :)

Do you offer wholesale opportunities to retailers?

Please contact me with any questions you might have regarding wholesaling my notebooks at veronica [at] silverwingarmoury [dot] com.


What is your gift wrapping and packaging policy?


PACKAGING:

  • We've gone paperless! We are no longer including a packing slip inside your order. Should you need to reference your order, please visit your Etsy purchases.
  • Orders will be packaged in a plain envelope and protected with a slice of corrugated cardboard.

GIFT WRAPPING:

  • Due to customs restrictions, we cannot offer gift wrapping. If I am mailing your order directly to your gift recipient and you wish to include a custom message to them, please tick the This Order Is A Gift option during checkout and fill in the appropriate text box with your info. I will send along a handwritten note on your behalf.